Returns & Exchanges
Due to the perishable nature of our food products, we do not accept returns; however, we are committed to your satisfaction and will offer a replacement or refund if your order arrives damaged or incorrect.
1
Inspect Your Order
Upon delivery, please examine your pasta boxes to ensure there is no damage to the packaging or contents.
2
Contact Customer Support
Email our team within 7 days of delivery with your order number and clear photos of the damaged or incorrect items.
3
Claim Verification
Our quality assurance team will review your request and photos to approve a replacement or store credit within 48 hours.
4
Resolution Delivery
Once approved, your fresh batch of chickpea pasta will be shipped immediately at no additional cost to you.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing